Customer Service

Local support.
Global software expertise.

Libellula develops the software technology. NestSoft is your local partner in North America for consulting, training and support.

Support request

Request technical support

Need technical assistance?
Complete the form below and our support team will get back to you as soon as possible.

Other ways to contact us

Five ways to reach our team.

E: info@nestsoft.us
T: +1 513-262-8545

  1. 01

    The one-click support service consists of an online connection directly with one of our operators.

  2. 02

    Report the problem or send any request for information via e-mail.

  3. 03

    Write an instant message to our support team. Start a conversation of assistance.

  4. 04

    Instant Connect: Real-Time Remote Assistance.

  5. 05

    On-Site Expertise: Tailored Support When You Need It.

Elevate your customer care experience

Libellula.CARE

The services that take care of you every day.

Warranty Extension

Eligible on all new licenses and today with the chance to reactivate the warranty if it has already expired!

Libellula.AUTO-UPDATE: No Problem Updates

This is the ideal solution to keep your Libellula software constantly updated, ensuring maximum security and system stability. With its advanced features, Libellula.AUTO-UPDATE regularly checks for new versions of your Libellula software, downloading and installing them automatically without requiring any interaction from you apart from a simple initial confirmation.

Libellula.AUTO-BACKUP: Keeping Your Data Safe

This represents a reliable and advanced solution for data backup and production settings, offering all the advantages of cloud storage in terms of information availability and ensuring prompt and accurate support for data recovery in the event of total or partial loss.

Priority Support for You

If you need our assistance, you will receive priority access. For us at NestSoft, the customer is a partner and a friend, and we strive to listen to and understand them to always provide the best service.

Need help right now?

Our support team is one click, one message or one call away.